Privacy Policy

Privacy Policy

Effective Date: 8-28-2026

RML Home Solutions, LLC ("we," "us," or "our") operates rmlhomesolutions.com and provides property maintenance and operational coordination services. This Privacy Policy explains how we collect, use, and protect information, including information related to our SMS/text message program.

1. Information We Collect

We collect only the limited information needed to run our business and coordinate property-maintenance purchases, including:

Names and mobile phone numbers of authorized workers and contractors who take part in our operational text-message program.

Purchase and receipt details used to coordinate property maintenance (for example, which property a purchase is associated with).

Information you provide when you contact us directly.

2. How We Use Information

To send operational text messages to authorized workers asking which property a purchase relates to, and to receive their replies.

To match purchase receipts to the correct property for accounting and record-keeping.

To communicate with workers and contacts about business operations.

3. SMS / Text Messaging Program

Participation in our text-message program is limited to authorized workers and contractors who have agreed to receive operational messages from us. Message frequency varies based on purchasing activity. Message and data rates may apply. You can opt out at any time by replying STOP, and you can request help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We do not sell, rent, or trade personal information. We do not share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for marketing or promotional purposes. We may share information only:

With service providers who help us operate our business (such as our messaging provider), solely to deliver the services described here;

When required by law or to protect our legal rights.

5. Data Security

We take reasonable measures to protect the information we hold from unauthorized access, use, or disclosure.

6. Data Retention

We retain information only as long as needed for the purposes described above or as required by law.

7. Your Choices

You may opt out of text messages at any time by replying STOP. You may contact us to request access to or deletion of your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.

RML Home Solutions, LLC

Oklahoma City, OK

Email: support@rmlhomesolutions.com